TERMS & CONDITIONS AND PRIVACY POLICY
The Barley Villa, Orlando, Florida
www.orlandovillawithaview.com
RENTAL TERMS & CONDITIONS
These Terms and Conditions apply to the short-term rental of The Barley Villa ("the Property") by Bert and Sandra Barley (referred to as "we", "us", "our" or the "Owners") to the person named as the lead guest on the booking form (the "Guest").
By submitting a booking request, paying a deposit, or selecting "I Agree" during the online booking process, you confirm that you have read, understood and accepted these Terms and Conditions on behalf of all members of your party.
The most current version of these Terms and Conditions can be found at:
www.orlandovillawithaview.com
Please note that all persons staying overnight at the Property, including infants and young children, must be declared on the booking form in accordance with Florida regulations.
1. Making a Booking
Bookings may be made by email, telephone, or through our online booking system.
Reservations are confirmed upon receipt of a non-refundable deposit of 25% of the total booking value.
The balance of the booking cost, together with any security deposit, is payable in accordance with Section 5 of these Terms.
Once a booking is confirmed, a copy of these Terms and Conditions will be supplied and will remain available on our website.
2. Booking Changes
If you wish to amend your booking after confirmation, including changes to travel dates, occupancy details, or additional services, please contact us as soon as possible.
We will endeavour to accommodate reasonable requests but cannot guarantee availability.
Any additional guests added to the booking are deemed to have accepted these Terms and Conditions.
We reserve the right to charge additional fees where changes result in a reduction in booked nights, alteration of dates, or other financial loss.
A revised confirmation will be issued following any agreed changes.
3. Cancellations
The reservation deposit is non-refundable.
Written notification of cancellation must be received by email or post.
Cancellation charges are as follows:
Cancellation Charges
More than 63 days before arrival: Deposit only (25%)
63 to 43 days before arrival: 50% of total booking cost
42 days or less before arrival: 100% of total booking cost
If the full balance has already been paid and cancellation occurs more than 42 days before arrival, any applicable refund will be made after deduction of the relevant cancellation charge.
Where possible, and entirely at our discretion, if the Property is successfully re-let for all or part of the cancelled period, we may refund part or all of the cancellation charges received.
Force Majeure
If a Force Majeure Event prevents the Property from being made available, we will refund all monies paid by the Guest. No additional compensation, consequential losses, travel costs, or alternative accommodation costs shall be payable.
4. Rental Rates
The Guest is responsible for payment of the rental amount stated on the booking confirmation.
The Owners reserve the right to amend published rental rates prior to booking confirmation.
Once confirmed, prices will only be amended under the following circumstances:
An obvious pricing error has occurred.
Florida sales tax or tourist tax rates change.
For Sterling (GBP) bookings, the GBP/USD exchange rate changes by more than 15% from the rate used when the booking was made.
Reasonable notice of any such adjustment will be provided.
Minimum Stay
Standard minimum stay: 5 nights
Easter: 7 nights
Christmas/New Year: 10 nights
Shorter stays may occasionally be accepted to fill availability gaps.
5. Payments
The remaining balance, together with any security deposit, must be paid no later than 6 weeks prior to arrival.
Bookings made within 6 weeks of arrival require full payment at the time of booking.
Failure to pay the balance when due may result in:
A late payment charge of $20 per day
Cancellation of the booking
Application of cancellation charges
Cheques should be made payable as advised at the time of booking.
6. Occupancy and Party Size
The Property has a maximum occupancy of 10 guests.
Guests under the age of 25 must be accompanied by parents or responsible adults.
The Property is intended for family holidays and responsible groups. The Owners reserve the right to refuse or cancel bookings considered unsuitable or likely to cause disturbance to neighbours or the local community.
Persons not listed on the booking form may only visit the Property with prior written approval from the Owners or Management Company and may not stay overnight.
Unauthorised occupancy may result in immediate termination of the booking, forfeiture of deposits, and removal from the Property without compensation.
The Property may not be shared, assigned, or sub-let.
7. Smoking and Pets
Smoking and vaping are strictly prohibited inside the Property.
Smoking is permitted only in the designated outdoor areas and only when doors and windows remain closed.
Pets are not permitted unless expressly agreed in writing before arrival.
Failure to comply may result in additional cleaning charges, forfeiture of the security deposit, and termination of the booking.
8. Waste Disposal
Guests are responsible for following local waste collection instructions provided within the Property.
Waste must be placed in the appropriate bins and must not exceed the capacity of the bins.
Excess waste removal may incur additional charges.
Failure to comply may result in deductions from the security deposit.
9. Insurance
Guests are strongly advised to obtain comprehensive travel insurance covering:
Cancellation
Medical expenses
Personal belongings
Travel disruption
The Owners and Management Company are not responsible for loss, theft, damage to personal possessions, or medical expenses.
10. Check-In and Check-Out
Check-in is from 4:00 pm on the arrival date.
Check-out is by 10:00 am on the departure date.
Requests for early check-in or late check-out may only be made within 14 days of arrival and remain subject to availability.
Where approved, charges may apply at a rate of 5% of the nightly rental rate per hour (or part hour).
Unauthorised late departures may incur charges of up to four times the applicable hourly rate, together with any consequential costs incurred by the Owners.
11. Security Deposit
Guests are responsible for any loss, damage, breakage, excessive cleaning costs, or other expenses arising from their occupancy.
Any existing damage should be reported to the Management Company within 24 hours of arrival.
The security deposit will normally be returned within 14 days of departure, subject to inspection of the Property.
Deductions may include but are not limited to:
Damage or breakages
Excessive cleaning
Alarm call-out charges
Excessive utility usage
Pay-per-view television charges
Pool heating misuse
Missing inventory items
Where losses exceed the security deposit, the Guest remains liable for the balance.
12. Owner Access
The Owners or Management Company may enter the Property at reasonable times for inspection, maintenance, emergencies, or repairs.
Where possible, reasonable notice will be provided.
13. Guest Responsibilities
Guests must:
Act responsibly during their stay.
Keep doors and windows secure.
Use appliances and facilities appropriately.
Leave the Property clean and tidy.
Supervise children at all times.
Follow all pool safety instructions.
Glass items must not be used in the pool area.
Tampering with safety equipment, including pool alarms, is strictly prohibited.
Guests are liable for losses resulting from negligence or breach of these obligations.
14. Code of Conduct
The Property is situated within the Sandy Ridge residential community.
Guests must respect neighbours and comply with all community regulations including:
Quiet hours between 10:30 pm and 7:30 am
Maximum speed limit of 15 mph
Overnight parking requirements
Restrictions on RVs and commercial vehicles
Behaviour causing distress, nuisance, danger, or property damage may result in immediate termination of the booking without refund.
15. Limitation of Liability
Nothing in these Terms and Conditions excludes or limits liability for:
Death or personal injury caused by negligence;
Fraud or fraudulent misrepresentation; or
Any liability that cannot legally be excluded under applicable law.
Subject to the above, the Owners and Management Company shall not be liable for any indirect, incidental, special, or consequential losses arising from use of the Property.
The use of all facilities, including the swimming pool, is entirely at the Guest's own risk.
Equipment failures, utility interruptions, internet outages, adverse weather conditions, or similar events do not normally entitle Guests to compensation, although reasonable efforts will be made to resolve problems promptly.
16. Force Majeure
The Owners shall not be liable for cancellation, delays, interruptions, or reduced enjoyment of the Property caused by circumstances beyond their reasonable control, including:
Natural disasters
Extreme weather
Flooding
Fire
Utility failures
Government restrictions
Terrorism
Industrial disputes
Transportation disruption
Public health emergencies
17. Complaints
Any concerns or problems must be reported to the Management Company immediately during your stay.
Guests agree to allow reasonable time for investigation and repair.
If the matter cannot be resolved locally, written complaints must be received within 14 days of returning home.
Failure to report issues during your stay may limit our ability to investigate and resolve complaints.
18. Governing Law
These Terms and Conditions are governed by and construed under the laws of England and Wales.
The parties agree to submit to the exclusive jurisdiction of the courts of England and Wales.
If any provision is found unenforceable, the remainder of the Terms shall remain in full force and effect.
PRIVACY POLICY
Who We Are
The Barley Villa is operated by:
Bert and Sandra Barley
Email: Sandra_bert_florida@hotmail.com
We are committed to protecting your privacy and processing personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect
We may collect:
Names of guests
Addresses
Email addresses
Telephone numbers
Booking details
Names of party members
Ages of children where required
Payment information
Correspondence relating to bookings
Why We Collect Information
We process personal data to:
Manage and fulfil bookings
Communicate regarding your stay
Administer payments and refunds
Meet legal and regulatory obligations
Respond to enquiries and complaints
Protect our legitimate business interests
Legal Basis for Processing
Our lawful basis for processing personal data includes:
Performance of a contract
Compliance with legal obligations
Legitimate business interests
Sharing Information
Your information may be shared with:
The Property Management Company
Payment service providers
Professional advisers and accountants
Regulatory or law enforcement bodies where legally required
We do not sell personal information.
Data Retention
Booking and financial records may be retained for up to 7 years to meet legal, accounting, and tax obligations.
After this period, information will be securely deleted.
Data Security
We take appropriate technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, or destruction.
Your Rights
Under UK GDPR, you have the right to:
Be informed
Access your personal information
Correct inaccurate information
Request erasure where applicable
Restrict processing
Object to processing
Data portability where applicable
Lodge a complaint with the Information Commissioner's Office (ICO)
Contact Us
For privacy-related enquiries:
Email: Sandra_bert_florida@hotmail.com
Complaints
If you are unhappy with how your information is handled, you may contact:
Information Commissioner's Office (ICO)
Website: https://www.ico.org.uk
Guest Declaration
By submitting a booking, paying a deposit, or checking the acceptance box on our website, the Lead Guest confirms that:
They have read and accepted these Terms & Conditions.
They have read and understood the Privacy Policy.
They have authority to accept these Terms on behalf of all members of their party.
We wish you a happy and enjoyable stay at The Barley Villa.
Sandra & Bert Barley
Orlando Villa With A View
www.orlandovillawithaview.com